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How It Works — FollowUp
How It Works

One platform.
Three paths forward.

FollowUp brings together the people who need care, the professionals who deliver it, and the next generation who will carry it forward — in one connected ecosystem.

The Big Picture

A System That Works Together

Most platforms serve one group. FollowUp was built differently — as a living ecosystem where every member strengthens the whole. Here's how the platform works from the ground up.

1

Join & Choose Your Path

Sign up in minutes and identify your role — Support Seeker, Provider, or Career Launcher. Your experience is built around you from the start.

2

Build Your Profile

Set your goals, specialties, or learning objectives. FollowUp uses this to surface the right people, tools, and opportunities — personalized to where you are.

3

Connect & Engage

Find the right providers, collaborate with peers, or work with real clients. Every interaction on the platform is purposeful and tracked so nothing falls through the cracks.

4

Grow With the Community

As you engage, you contribute to a stronger ecosystem. Your progress creates ripple effects — better care, stronger careers, and a more connected community.

Available Across Canada

FollowUp serves individuals and providers in all provinces and territories — with plans for international expansion.

Eight Dimensions of Wellness

Support isn't siloed here. FollowUp addresses all eight dimensions of well-being in one integrated space.

Secure & Private by Design

Your data, your care notes, and your conversations are encrypted and protected — always. Trust is the foundation of everything we build.

For Support Seekers

Find the right support.
Finally.

FollowUp removes the guesswork from getting help. Here's exactly how it works when you join as a Support Seeker.

1
Sign Up Free

Create your free account in minutes

No referral needed. No waitlist. Sign up, answer a few questions about what you're navigating, and FollowUp builds your personal wellness profile across all eight dimensions.

2
Get Matched

Discover providers built for your needs

Browse a verified directory of wellness professionals — social workers, addiction specialists, peer supporters, case managers, and more. Filter by specialty, location, and availability. Every provider on FollowUp is vetted.

Recommended for you
TM
Match
JR
SA
3
Connect

Book, message, and build your care circle

Schedule sessions directly through the platform. Message your providers securely. Build a coordinated circle of care where every professional supporting you can see the whole picture — with your permission.

Your circle of care
TM
JR
You
SA
PL
4 providers coordinated
4
Track & Grow

See your progress across every dimension

Your personal wellness dashboard shows exactly where you're growing and where to focus next. Set goals, track habits, and celebrate milestones — all in one view, updated in real time.

Wellness progress
Mental / Emotional78%
Physical62%
Social55%
Financial41%
Start Your Journey — It's Free

No credit card. No referral needed. Just sign up.

For Emerging Professionals

Turn passion into
a career that matters.

The Career Launch Program is a 10-week structured pathway that gives you real experience, expert mentorship, and a professional foundation — from day one.

1
Apply

Apply and reserve your cohort spot

Cohort sizes are intentionally small to ensure quality mentorship. Complete a short application, share your story and motivation, and if it's a fit — you'll receive a confirmation to reserve your spot.

Application checklist
Submit Application →
2
Week 1–3

Orientation, training & your first client sessions

You don't wait weeks before getting hands-on. In the first three weeks you'll complete orientation, receive supervised training, and begin real client support sessions — with your mentor alongside you every step.

Program timeline
1
Orientation & onboarding
2
Supervised client sessions
3
Portfolio building
4
Job placement & graduation
3
Week 4–9

Build your portfolio & professional skills

Through live cohort sessions, 1-on-1 mentorship, networking events, and continued client work, you'll build a portfolio that demonstrates real competency — not just coursework. Every week adds to something tangible.

Your portfolio progress
Client case studies3 completed
Mentorship hours12 / 20 hrs
Peer network8 connections
4
Week 10 & Beyond

Graduate, get certified & launch your career

At the end of week 10, you receive your certificate of completion, direct access to the FollowUp provider network, and dedicated job placement support. Plus, you join a growing alumni community that continues to open doors long after you graduate.

Career Launch Graduate
Certificate of Completion
Certified
Network Access
Alumni Community
Apply to the Career Launch Program

Limited cohort size — spots fill fast.

For Health & Wellness Providers

Your practice, amplified.

FollowUp is built around the way great care actually works — coordinated, client-centred, and sustainable. Here's how providers use the platform.

1
Set Up Your Profile

Create your verified provider profile

Your profile is your presence on FollowUp. Add your specialties, credentials, availability, and service offerings. Once verified, you're listed in the provider directory — discoverable by individuals across Canada who are actively seeking your kind of support.

TM
Tamara M.
✓ Verified Provider
Social Work
Addiction Support
Case Management
2
Manage Clients

One hub for every client relationship

Incoming clients land directly in your dashboard. Keep session notes, track goals, log progress, and manage communication — all in one place. No more switching between tools or losing context between sessions.

Client overview
AJ
Active
BM
Session today
CR
Follow-up due
3
Collaborate

Co-manage care across disciplines

Connect with other FollowUp providers to share relevant client context (with consent), co-author care plans, and deliver truly coordinated care. This is the circle of care model — finally made practical.

Shared care plan — Client AJ
TM
You
JR
4
Grow

Grow a sustainable, purpose-driven practice

FollowUp's automated scheduling, integrated documentation, and follow-up workflows mean you spend less time on admin and more time on impact. Track your practice analytics, get discovered by new clients, and build a practice that sustains you — not just your clients.

Practice at a glance
24
Active clients
98%
Follow-up rate
Join as a Provider

14-day free trial — no credit card required.

Common Questions

Still have questions?

Here are the most common things people ask before joining.

Yes — Support Seekers can join completely free. There is no cost to create a profile, browse providers, or join the community. Provider and Career Launch memberships have separate pricing.

FollowUp hosts social workers, addiction counsellors, peer supporters, case managers, wellness coaches, nutritionists, and more — all vetted and spanning the eight dimensions of wellness.

No referral, no diagnosis, no barriers. FollowUp is designed to be accessible from the moment you decide you want support — whatever that looks like for you.

Yes — FollowUp is available across all Canadian provinces and territories, with international expansion underway. If you're outside Canada, reach out and we'll let you know what's available in your region.

It's a 10-week structured program with real client work, 1-on-1 mentorship, cohort peer learning, and job placement support. You graduate with a certificate, a portfolio, and direct access to the FollowUp provider network.

Absolutely. Privacy is foundational to FollowUp. All data is encrypted, care notes are only shared with your explicit consent, and FollowUp operates in compliance with Canadian privacy legislation.

Your path starts
right here.

Whether you're seeking support, building a career, or growing a practice — FollowUp has a place for you. Join the ecosystem today.

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